As of 2020, 86 % of Uruguayans are active internet users, second in South America, only behind Chile. 9 out of 10 individuals in Uruguay are social media users. This provides a fabric for efficient digital policies and strategies that have transformed Uruguay since the 2010s. Uruguay is ranked first in Latin America and 35th place in the world on Digital Government Development, according to the UNDESA index, which measures dimensions related to technological infrastructure, availability of online services, and ability of citizens to take advantage of those resources. Uruguay also ranks first in Latin America and 42nd in the world on ICT Development, according to the 2017 IDI, published by the International Telecommunications Union. In all, this South American country has positioned itself at the forefront as a regional and world benchmark in Digital Government.

An EU candidate country since 2012, Serbia is an important partner in the Western Balkans. The 2020 iteration of the Digital Evolution Scorecard characterised Serbia as a ‘break out’ economy, meaning that despite a relative lack of digital infrastructure the country is rapidly digitalising; internet penetration is one of the highest across the region, standing at 79%. Over the past decade, Serbia’s digital policy has been focused on attracting foreign investment, deepening the digital transformation across the public and private sectors, and promoting economic growth in line with EU targets. These objectives have been operationalised through a series of strategies, notably the Strategy for the Development of Information Security for the period 2017-2020 and the Strategy for combat against cyber crime 2019-2023. The ITU notes, however, that “while innovative, internet-based e-commerce is expected to bring significant growth and development, obsolete legislation and a lack of harmonisation with EU standards and best practice persist, hampering progress”. As the country becomes increasingly more digitalised, the challenge for Serbian cyber diplomacy will be to develop and enhance avenues of European, regional, and international cooperation.

Thanks to its regulatory powers, robust digital economy, and active foreign and security policy, the European Union is one of the key players in cyberspace. The EU strongly promotes the position that international law, and in particular the United Nations (UN) Charter, applies in cyberspace. As a complement to binding international law, the EU endorses the voluntary non-binding norms, rules and principles of responsible State behaviour that have been articulated by the UN Group of Governmental Experts. It also encourages the development and implementation of regional confidence building measures, both in the Organisation for Security and Co-operation in Europe and other regions. On a bilateral level, the EU has established cyber dialogues with strategic partners to reinforce the exchange of good practices, lessons learnt and further the idea of responsible state behaviour in cyberspace.

As a member state of the UNGA, Uruguay expressed their views at the OEWG in 2021, considering cybersecurity an essential element in the prevention of international conflicts. Uruguay provides a rather humanitarian approach to international law and its application on cyber issues. The country is a member of international organisations that promote the development and compliance with standards of transparency and access to information, such as the Open Government Partnership, the Electronic Government Network of Latin America and the Caribbean (GEALC) and Digital Nations.
Uruguay was the first Latin American country, in 2013, to sign the only existing binding, international document concerning the Automatic Processing of Personal Data (known as Convention 108). Its signature and membership have been ratified in 2021.
Uruguay’s Digital initiatives at the national level are also in compliance with the Digital Agenda for Latin America and the Caribbean (eLAC by CEPAL). In particular, Uruguay’s Cybersecurity goal is in line with CEPAL’s framework for confidence-building measures such as combating digital crime by formulating public policies and strategies for cybersecurity and critical infrastructure protection.

The country has not assumed a firm stance on the application of international law in cyberspace. Serbia’s position paper concerning the Open-Ended Working Group (OEWG) highlighted that multilateral dialogue on “information security” must occur “with strict respect for the Charter of the United Nations”. Echoing the stance of states such as China, Russia, and Cuba, Serbia also raised the alarm about the “danger of developing offensive ICT and militarising the digital space”.

Under the auspices of the UN, the EU and its Member States have consistently reaffirmed that a universal cyber security framework can only be grounded in existing international law, including the Charter of the United Nations in its entirety, international humanitarian law, and international human rights law. 
Addressing issues as to how existing international law and international humanitarian law, including the principles of humanity, necessity, proportionality and distinction, apply to the use ICTs by States is necessary to increase accountability and transparency. International humanitarian law is fully applicable in cyberspace and this should not be misunderstood as legitimising the use of force between states in the cyber domain. The EU has typically opposed calls for the need to adapt existing international law as a means to develop a new legal instrument for cyber issues.

Uruguay is a represented member in the Group of Governmental Experts (GGE) on Advancing responsible State behaviour in cyberspace. The South American country has openly stated that the voluntary norms included in the Report of the Group of Experts (GGE) represent an inescapable guide for the responsible behaviour of States in cyberspace. In session 5 of the second substantive session of the OEWG 2021-2025, Uruguay along with seven other States pointed out the importance of the protection of critical infrastructure, according to norm 13(f).

Serbia was represented in the 2016-2017 UN Group of Governmental Experts (UNGGE). Despite its EU candidate status, Serbia does not typically vote in alignment with the EU on key cybersecurity resolutions presented before the UN First Committee. Notable examples include UNGA resolution 73/27, which first established the Open-Ended Working Group (OEWG), as well as later resolutions 74/29 and 75/240.

Since 2014, the EU’s ambition has been to act as an ‘honest broker’ on multilateral discussions surrounding issues of cyber governance and norms of responsible state behaviour, aiming to ensure the support and partnership of proactive players in the context of the global debate. The EU has long promoted the need for voluntary, non-binding norms. It believes that norms crystallised under the UN GGE process should generally not be revisited and that progress should be made on matters relating to their implementation. 
Within the OEWG, the EU advanced a suggestion to develop a global repository of existing practice within the United Nations, which would enable UN member states to showcase how they are implementing the voluntary norms of responsible state behaviour, confidence building and other measures.

Objective 10 of Uruguay’s Digital Agenda for 2025 provides a clear guideline for resilience measures in cybersecurity and ICT. Uruguay is focused on enhancing cybersecurity to prevent and mitigate risks in cyberspace, advancing compliance with the national cyber-security framework, based on public-private cooperation and ensuring the availability of critical information assets. Uruguay intends to achieve this goal by improving efficiency in detecting and responding to cyber incidents by implementing new technologies that allow for predictive analytics and response automation, among others.

Serbia’s legislative framework on cybersecurity is structured upon the 2016 Law on Information Security and its bylaws. The Law ushered in several institutional developments, including the creation of a national CERT in the regulatory agency for electronic communications and postal services (RATEL). The national CERT “monitors the status of incidents on national level, provides early warnings, alerts and announcements, and reacts on incidents by providing the information on affected entities and persons”. [x] It also holds seminars and technical trainings for operators of special importance (critical infrastructure) [x]. 
Meanwhile, the 2021 Cyber Tesla drill (organised in collaboration with the US state of Ohio) constitutes only one example of Serbia’s increased emphasis on critical infrastructure through the prism of cyber defence; the stated objectives included the “construction of military defence system capacities and the National CERT’s capacities for the protection from high-tech attacks, as well as an enhanced cooperation with relevant government and private sector organisations and academic institutions for the purpose of protection of the IT systems”. 
In its UNGGE position paper in 2016, Serbia emphasised the importance of interstate cooperation in “maintaining effective and responsive mechanisms for information exchange, alerts and announcements on cybersecurity incidents”. The paper goes on to posit that “the special focus should be on the protection of critical infrastructure”, especially in the case of transnational attacks. In 2021, Norway donated a platform worth €1.2 million which will “[serve] to hold cyber exercises at the national level enables the real situation of different attack scenarios, and will contribute to capacity building and training of officials in various state institutions”, according to State Secretary of the Ministry of Trade, Tourism and Telecommunications Milos Cvetanovic [x].

The EU places great importance on cyber resilience and capacity building. Internally, the Union has built a robust legal acquis in relation to the resilience of critical infrastructures, the cornerstone of which rests upon the 2016 Network and Information Security (NIS) Directive and the 2013 and 2019 Cybersecurity Acts. This legal meshwork seeks to integrate cybersecurity into all elements of the supply chain and introduce soft law mechanisms like the EU cybersecurity certification scheme. In doing so, it harmonises national cybersecurity capabilities, cross-border collaboration and the supervision of critical sectors across the EU. 
In the coming months, the Commission intends to add upon the existing cyber-acquis by introducing an array of new initiatives, such as the updated NIS Directive (the so-called NIS2), a proposal on a Critical Entities Resilience (CER) Directive, and a plan to launch a network of Security Operations Centres across the Union. The aim is to create a Union-wide ‘cybersecurity shield’ that will facilitate the detection of cyberattacks and provide an impetus for proactive action. 
This internal buildup of capabilities is supplemented by the development of a specialised ‘cyber diplomacy toolbox’ that allows the Union and its Member States to address cyber incidents through various joint policies, from cooperation and stabilisation measures to restrictive measures and attribution.

Uruguay is not a signatory State of the Budapest Convention on Cybercrime, cooperating in international affairs outside of the framework established by the Council of Europe. However, it has a relatively low rate of cybercrime compared to other countries in the region, staking its position as one of the most advanced countries in Latin America and the Caribbean in terms of cybersecurity. Much of its success relies on the Cybersecurity Framework published in 2021, which is allowing Uruguay to start using artificial intelligence to automate incident response and pattern detection, as well as incorporating data analytics to make projections and anticipate incidents.
Regarding Data Protection, Uruguay has adapted its national framework to the European GDPR, despite its latest Data Protection Law dating back to 2008.

The Information Society and Information Security Development Strategy for the period 2021-2026 provides a comprehensive approach to the field of information security, which includes both (a) information security of ICT systems of special importance and security of the Republic of Serbia, and (b) security of citizens and businesses, which is particularly reflected through the fight against cybercrime. Its predecessor, the 2017 Strategy for the Development of Information Security, in turn, indicates the fight against cybercrime as one of the government’s five key priorities. 
In light of EU accession negotiations, Serbia has signed and ratified the Council of Europe Convention on Cybercrime (Budapest Convention), including its Additional Protocol on Xenophobia and Racism Committed Through Computer Systems. Nevertheless, the country also voted in favour of UNGA resolution 74/247 calling for an international legal instrument to govern this domain. Domestically, the national legislative framework has been developed in accordance with the Budapest Convention and EU legislation. A High-Tech Crime Unit has recently been established within the special prosecutor’s office, along with three specialised units: crime analysis; terrorism and extremism; and drug prevention, addiction and repression. 
Serbia is a member of Interpol, with which the country has discussed ways to enhance cooperation with regard to combatting cybercrime. Serbia is also gradually developing its own bilateral cooperation network, signing a Cooperation Memoranda with India in 2016 [x] and Romania in 2017 [x] as well as receiving assistance from Russian experts [x].

Special thanks to Ms Maja Lakusic for her valuable comments.

The EU has been an early champion of the Budapest Convention signed under the auspices of the Council of Europe, given the overlapping membership of the two organisations. Much of the EU’s cyber diplomatic efforts have focused on promoting the Convention as the main instrument of choice for fighting cybercrime on a global level. EU member states have consistently opposed Russian bids for replacing this regime with another legal framework. 
The Union is represented in the recently constituted Ad Hoc Committee established by UNGA resolution 74/247 by its Member States and is currently focused on ensuring that the process is inclusive, transparent, consistent with the progress of the UNGGE and OEWG processes, and committed to legal consistency.