South Korea has made significant progress over the last decades when it comes to connectivity and is currently one of the leading states in terms of access and use of ICTs. While in 1995 less than one percent of Koreans used the internet, four years later the country passed the developed nation average and nowadays South Korea is a global leader in the field of connectivity and internet access. Government support for internet access has been instrumental in fostering this progress in connectivity through governmental programs, trainings and low interest loans to companies providing broadband access. Consequently, cyber issues were recognised as important to the bilateral relationship at the EU-South Korea Summit in 2015, and five cyber dialogues have taken place between 2015 and 2020.

Costa Rica has established itself as a leading country in technological adoption, in combination with a complete commitment to sustainability and the protection of the environment. Information and communications technology services accounted for 49% of the country’s exports (twice the average of OECD countries), placing the Central American country at the forefront of the digital economy.

An EU candidate country since 2012, Serbia is an important partner in the Western Balkans. The 2020 iteration of the Digital Evolution Scorecard characterised Serbia as a ‘break out’ economy, meaning that despite a relative lack of digital infrastructure the country is rapidly digitalising; internet penetration is one of the highest across the region, standing at 79%. Over the past decade, Serbia’s digital policy has been focused on attracting foreign investment, deepening the digital transformation across the public and private sectors, and promoting economic growth in line with EU targets. These objectives have been operationalised through a series of strategies, notably the Strategy for the Development of Information Security for the period 2017-2020 and the Strategy for combat against cyber crime 2019-2023. The ITU notes, however, that “while innovative, internet-based e-commerce is expected to bring significant growth and development, obsolete legislation and a lack of harmonisation with EU standards and best practice persist, hampering progress”. As the country becomes increasingly more digitalised, the challenge for Serbian cyber diplomacy will be to develop and enhance avenues of European, regional, and international cooperation.