An EU candidate country since 2012, Serbia is an important partner in the Western Balkans. The 2020 iteration of the Digital Evolution Scorecard
characterised Serbia as a ‘break out’ economy,
meaning that despite a relative lack of digital infrastructure the country is rapidly digitalising; internet penetration is one of the highest across the region,
standing at 79%. Over the past decade, Serbia’s digital policy has been focused on attracting foreign investment, deepening the digital transformation across the public and private sectors, and promoting economic growth in line with EU targets. These objectives have been operationalised through a series of strategies, notably the
Strategy for the Development of Information Security for the period 2017-2020 and the
Strategy for combat against cyber crime 2019-2023. The ITU
notes, however, that “while innovative, internet-based e-commerce is expected to bring significant growth and development, obsolete legislation and a lack of harmonisation with EU standards and best practice persist, hampering progress”. As the country becomes increasingly more digitalised, the challenge for Serbian cyber diplomacy will be to develop and enhance avenues of European, regional, and international cooperation.
As of 2009, Ukraine has been a member of the Eastern Partnership (EaP) and a strategic partner for the EU. On the basis of the
EU-Ukraine Association Agreement (AA) signed in 2014, the country has engaged in legislative and policy reforms aiming at gradual convergence with the EU
acquis, including on digital economy. During the past two years, digitalisation has become a
“flagship topic” in Ukraine, with a growing focus on e-government, digital citizenship, and state support for the local IT industry. Ukraine suffered large-scale cyberattacks during the 2014 presidential elections [
x], distributed denial of service (DDoS) attacks during the Russian invasion of Crimea in 2014 [
x], malware attacks on its power grid in 2015 [
x], and was also heavily impacted by the devastating global-scale
NotPetya attack in 2017. This explains why Ukraine prioritised capacity building efforts to strengthen its cyber resilience.
In October 2021, North Macedonia became one of the first countries among the Western Balkans partners to issue a digital ID to its citizens [
x]; the deployment of the digital identity project is only indicative of the country’s turn towards digitalisation and e-government. With a total population of about 2.08 million, Internet penetration in North Macedonia stands at 84%, while data shows that there are about 2.25 million cellular mobile connections. [
x] The rapid drive towards digitalisation, but also its accompanying risks and vulnerabilities, are accounted for by the 2022
Cybersecurity Strategy, the country’s first comprehensive cybersecurity strategy. The document largely reflects the country’s European ambitions and is explicitly based on the “principles of the Cybersecurity Strategy of the European Union and the NATO Cyber Defence Pledge”.