Overall, Cuba's internet and social media penetration is limited due to access limitations, slow network speeds, and high costs, resulting in a rather slow internet adoption. The Cuban government has attempted to expand public Wi-Fi hotspots launching 3G and 4G mobile networks. Despite these efforts, internet access in Cuba remains expensive and limited compared to other countries in the region.
According to a 2021 report by Freedom House, the Cuban government uses a range of tactics to restrict online speech, including censorship, surveillance, and intimidation of online activists. The report notes that online criticism of the government can result in arrest and imprisonment.

As of 2009, Ukraine has been a member of the Eastern Partnership (EaP) and a strategic partner for the EU. On the basis of the EU-Ukraine Association Agreement (AA) signed in 2014, the country has engaged in legislative and policy reforms aiming at gradual convergence with the EU acquis, including on digital economy. During the past two years, digitalisation has become a “flagship topic” in Ukraine, with a growing focus on e-government, digital citizenship, and state support for the local IT industry. Ukraine suffered large-scale cyberattacks during the 2014 presidential elections [x], distributed denial of service (DDoS) attacks during the Russian invasion of Crimea in 2014 [x], malware attacks on its power grid in 2015 [x], and was also heavily impacted by the devastating global-scale NotPetya attack in 2017. This explains why Ukraine prioritised capacity building efforts to strengthen its cyber resilience.

An EU candidate country since 2012, Serbia is an important partner in the Western Balkans. The 2020 iteration of the Digital Evolution Scorecard characterised Serbia as a ‘break out’ economy, meaning that despite a relative lack of digital infrastructure the country is rapidly digitalising; internet penetration is one of the highest across the region, standing at 79%. Over the past decade, Serbia’s digital policy has been focused on attracting foreign investment, deepening the digital transformation across the public and private sectors, and promoting economic growth in line with EU targets. These objectives have been operationalised through a series of strategies, notably the Strategy for the Development of Information Security for the period 2017-2020 and the Strategy for combat against cyber crime 2019-2023. The ITU notes, however, that “while innovative, internet-based e-commerce is expected to bring significant growth and development, obsolete legislation and a lack of harmonisation with EU standards and best practice persist, hampering progress”. As the country becomes increasingly more digitalised, the challenge for Serbian cyber diplomacy will be to develop and enhance avenues of European, regional, and international cooperation.